Published by: Dikshya
Published date: 27 Mar 2023
POKHARA UNIVERSITY
Level: Bachelor Semester: Fall Year: 2021 Programme: BBA/BCIS/BHCM/BHM/TT Pass marks: 45 Course: Management of Human Resources Full Marks: 100 Time: 3 hrs.
Candidates are required to answer in their own words as far as practicable. The figures in the margin indicate full marks.
Section "A"
Very Short Answer Questions
Attempt all the questions. [10*2]
1. What is Human Resource Management? Point out its functions.
2. What is Grievance? List out its approaches to handle it.
3. What is health and safety at work? How organization can ensure it?
4. What is Job Description and Job Specification?
5. What is retirement benefit? Why it is crucial for retention?
6. What do you mean by work culture?
7. What is Performance Appraisal? List down its methods.
8. What is Career Development? Discuss its phases.
9. What is Human Resource Information system and Human Resource Inventory?
10. What is incentive? Explain with examples.
Section "B"
Descriptive Answer Questions
Attempt any six questions. [6×10]
11. Why is workplace safety required in an organization? How will it benefit the employer and the employees? Give your views.
12. How is Selection and recruitment different from each other . Define internal sources of recruitment with examples.
13. Differentiate between Training and Development. Also mention the advantages and disadvantages of on-the-Job Training.
14. What do you mean by Job Analysis? What are the outcomes of Job Analysis? Please prepare a Job description of an HR Manager of an IT company.
15. Managing Human Resource is much more difficult than managing physical resources. Why do you think managing human resources is difficult and challenging? What skills the managers have to possess to manage human resources effectively?
16. What is collective bargaining? Why is it necessary for improvement of an organization and employees? Discuss the issues faced during collective bargaining in Nepal.
17. What is compensation Management? Discuss the factors that influence in determining compensation structure?
Section "C"
Case Analysis
18. Read the case situation given below and answer the questions that follow: [20]
A major international employer in Kathmandu is attempting to hire Nepalese nationals with a view to training them for future positions in higher management. It is the policy of the employer that all new members of the organization start at the bottom and gradually work their way up to more important jobs. The policy has been adopted because of the extreme complexity of the operation. The employer believes that a manager, even after he has reached a point where he delegates very broad powers to others, must have a fairly detailed knowledge of what needs to be done. This policy has been successful in many of the other countries in which this employer operates. A number of the candidates interviewed in Nepalese well educated but come from groups, which have traditionally not permitted men of high caliber to perform the types of task required of new employees starting at the bottom. A number of those hired have refused to perform these basic tasks and have left after short periods of employment. It is your responsibility to obtain new employees, but you cannot change the "start at the bottom" policy.
Questions:
a) Why Nepalese candidates are no interested to join job at bottom level? [5]
b) If you were a manager of the company would you promote, the new employees directly to the higher post just by providing training programs? [10]
c) Do you think proper pay will help lower level employees would help employees to stick in this position? Explain. [5]